Terms and Conditions
Last Updated: 13/09/2023
These Terms shall apply to Medical Mentor-hosted mobile apps, WhatsApp groups, Facebook groups, Instagram pages, Facebook pages, email/SMS/phone communications, and other social media forums hosted by Medical Mentor, which shall be deemed to be part of the ‘Platform’ by reference.
1. Acceptance of Terms
Welcome to Medical Mentor, operated by hellomentor.in
Medical Mentor shall mean and include, for a limited purpose, Exzellenz Career Shapers for the purpose of the services rendered be called and referred to as ‘The First Party’ / ‘Medical Mentor’ hereunder.
User Accounts, User Registration, and Delivery of Services:- To join in on most Platform activities and apply for Programs, you'll need to create a personal account or User Account. This involves a two-step verification process to confirm your login credentials, such as your phone number. You'll receive a one-time password sent to your phone number, and/or you can provide an email address and a unique password.
- It is important that you do not share access to your User Account with anyone else. Additionally, please only create and use one User Account, and refrain from using any accounts other than your own.
- During the process of setting up your User Account, you may be asked to provide additional information such as your name and email address. This information may be necessary to confirm your identity. It is important that all information provided by you is accurate, current, and complete. Please ensure that you keep this information up to date. If any information provided by you is found to be untrue, inaccurate, not current, or incomplete, we reserve the right to terminate your use of the Platform and your enrolment into a Program, if applicable.
- Registration only needs to be completed once. If you have already registered, please use the same login credentials provided during the registration process.
Please refrain from providing false personal information or creating accounts for anyone other than yourself without their permission. Additionally, avoid using usernames that may be offensive, vulgar, obscene, or violate any laws. Please do not share your access details with any third party for any reason, or use your credentials to interfere with or cause damage to our operations. If you are an individual, please ensure that you are of legal age to form a binding contract; if not, please seek the consent and supervision of a parent or legal guardian. Medical Mentor reserves the right to terminate your registration and subscription if it is found that you do not meet the legal age requirement or used our website or services without proper consent.
You are solely responsible and liable for any activity that occurs on or through your account and you shall be responsible for maintaining the confidentiality of your password. You agree not to provide any other person with access to your account. You shall immediately notify us in writing of any unauthorized use of your account, or other account-related security breach of which you are aware.
2. Use of Programs
Please be aware that the Medical Mentor holds the authority to make changes to Seminars and webinars, which may include canceling or rescheduling them, modifying their structure, content, or adjusting the weight or point value of evaluations such as assignments, tests, quizzes, exams, and projects.
Medical Mentor reserves the right to make decisions concerning any services associated with its Programs at its discretion. By agreeing to this, it is understood that the Medical Mentor is not responsible for any consequences that may arise from such modifications, suspensions, or discontinuations.
3. Website Use
Please be aware that the Medical Mentor holds the authority to make changes to Seminars and webinars, which may include canceling or rescheduling them, modifying their structure, content, or adjusting the weight or point value of evaluations such as assignments, tests, quizzes, exams, and projects. Medical Mentor reserves the right to make decisions concerning any services associated with its Programs at its discretion. By agreeing to this, it is understood that the Medical Mentor is not responsible for any consequences that may arise from such modifications, suspensions, or discontinuations.
4. Intellectual Property
Medical Mentor owns and operates the Platform, Programs, and related services, including the Medical Mentor Content. This includes online, webinars, speeches, videos, quizzes, presentation materials, programming assignments, programs, code, and other images, text, layouts, arrangements, displays, illustrations, documents, materials, audio and video clips, HTML and files.io and video clips, HTML and files (collectively “Medical Mentor Content”), are the property of Medical Mentor.
The logos, trademarks, and service marks of Medical Mentor, which are protected under Indian laws, should not be reproduced, duplicated, copied, sold, resold, or exploited for any commercial purpose without express permission. Additionally, the use of Medical Mentor Marks or the name, trademarks, service marks, or other materials of any Educational Partner in connection with, or to transmit, any unsolicited communications or emails or for any other unauthorized purpose is strictly prohibited.
The service offered by Medical Mentor is only limited to guidance, information, updates, and advice to the subscriber to make a suitable career choice. Medical Mentor only advises and assists in choosing suitable courses and institutions as per subscriber requirements subject to their performance and eligibility (candidate domicile / State Quota / Category/ others) as prescribed by the concerned governing authorities. Medical Mentor reserves the right to make decisions concerning any services associated with its Programs at its discretion. By agreeing to this, it is understood that the Medical Mentor is not responsible for any consequences that may arise from such modifications, suspensions, or discontinuations.
5. User Accounts
It shall be the discretion of the subscriber to rely upon or not on this guidance, information, updates, bits of advice, and assistance. Medical Mentor holds no responsibility if the subscriber has made his/her own choice of career.
6. Privacy Policy
Your use of the Website is subject to our Privacy Policy, which can be found at [link to Privacy Policy].
7. User Conduct
As a user of our Programs or Platform, you are responsible for all activities related to their use. You must comply with all applicable laws and regulations. We kindly request that you refrain from engaging in any unethical behavior while using our Platform. This includes refraining from transmitting any communication or solicitation that is intended to obtain confidential information from other users or third parties. Please note that the Medical Mentor cannot be held responsible for any loss of data or property damage resulting from such events.As a user of our Programs or Platform, you are responsible for all activities related to their use. You must comply with all applicable laws and regulations. We kindly request that you refrain from engaging in any unethical behavior while using our Platform. This includes refraining from transmitting any communication or solicitation that is intended to obtain confidential information from other users or third parties. Please note that the Medical Mentor cannot be held responsible for any loss of data or property damage resulting from such events.
You acknowledge and agree :
When using our website or any future platforms related to our services, please refrain from any communication that could be harmful, harassing, defamatory, pornographic, invasive of privacy, or illegal. Additionally, please do not engage in any behavior that could be harmful to minors or tamper with the technology of our website and services. We ask that you refrain from making false or malicious statements about our services and not use our website or services for any unlawful purpose. Please also avoid engaging in antisocial behavior or releasing viruses that could compromise our systems or security. Finally, please comply with all applicable laws and regulations related to using our website and services. We reserve the right to report any suspicious or illegal activity to the appropriate authorities.
8. Site Linking
The Platform may include links to other websites, known as Linked Sites, which may provide content or offer products and services for sale. Medical Mentor does not have control over these Linked Sites, nor does it author or monitor their content. As a user, you acknowledge and agree that the accuracy and availability of information provided by Linked Sites is beyond our control. Additionally, we do not endorse or control the sponsors of these Linked Sites or the content, products, advertising, or materials presented on them. By using Linked Sites, you agree to their terms and conditions. Medical Mentor reserves the right to remove any Linked Sites from the Platform at our discretion.
Please note that any transactions you conduct with third parties through Linked Sites are not the responsibility of the Medical Mentor. We are not liable for representations or information provided on Linked Sites.
9. Miscellaneous Provisions
Please be advised that to use the Platform, you must certify that you are 18 years of age or older. Please note that if you are under 18 years of age or under the legal age in your jurisdiction to enter a binding contract, you must have a parent or legal guardian supervise your use of the Platform and agree to be bound by the Terms. It is important to follow these guidelines to ensure that you are using the Platform safely and within the legal requirements. If you are a parent or legal guardian agreeing to the Terms for the benefit of a child below 18, you are fully responsible for their use of the Platform, including any financial charges and legal liability they may incur. By using the Platform, you represent and warrant that you have the right, authority, and capacity to enter into the Terms and to abide by all of the terms and conditions set forth herein. Please note that individuals under the age of 18 years are not permitted to use the Programs.
It's important to keep an eye on any updates or changes to the Terms of Service for the Platform and Programs you use. Make sure to check the page regularly to stay informed. If any changes are made, continuing to use the Platform and Programs indicates that you have read and accepted those changes.
10. Disclaimers
Medical Mentor is not an agent of medical seats nor does it guarantee a confirmed seat, placement, or admission for the subscriber. Medical Mentor only assists the subscriber in understanding the admission process, requirements, eligibilities, preconditions, etc., as laid down by various medical councils, boards, and authorities like MCC, MCI, IMA, NEET, etc., and choices available to the subscriber based on the performance and information furnished to Medical Mentor.
11. Limitation of Liability
Medical Mentor does not take any liabilities if the subscriber fails to get a seat or admission for non-fulfillment of eligibilities, preconditions, etc., as laid down by various medical councils, boards, and authorities like MCC, MCI, IMA, NEET, etc., underperformance and any other bars and conditions laid down by concerned institution which would render the subscriber ineligible for any course or admission. Medical Mentor does not take any liabilities if the subscriber fails to get a seat or admission due to decisions taken by the admission controlling bodies, authorities, and institutions.
12. Indemnification
You agree to indemnify and hold Medical Mentor, its affiliates, and its officers, directors, and employees harmless from any claims, liabilities, damages, losses, or expenses arising from your use of the Website or your violation of these Terms.
13. Modifications and Termination
Medical Mentor reserves the right to modify, suspend, or discontinue the Website, or any part thereof, at any time without notice. We may also change these Terms at our sole discretion. Your continued use of the Website after any such changes constitutes your acceptance of the updated Terms.
14. Governing Law
Medical Mentor reserves the right to modify, suspend, or discontinue the Website, or any part thereof, at any time without notice. We may also change these Terms at our sole discretion. Your continued use of the Website after any such changes constitutes your acceptance of the updated Terms.
15. Contact Information
If you have any questions about these Terms and Conditions, please contact us at support@hellomentor.in
For Grievance,
+91 96201 89000
support@hellomentor.in
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